Shipping policy
Shipping Policy
At Purchasey, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan.
Shipping Time
- All orders are processed within 24 hours after confirmation.
- Delivery time is typically 3 to 5 working days across Pakistan.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Charges
- We offer FREE shipping all over Pakistan on all orders.
- No hidden charges — what you see is what you pay.
Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS or email.
- You can use this tracking number to monitor your delivery status.
Delivery Coverage
- We deliver to all major cities and remote areas across Pakistan.
- In case of remote locations, delivery may take slightly longer than usual.
Order Delays
- While we aim to deliver within the promised timeframe, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service issues
We appreciate your patience in such cases.
Incorrect Address
- Please make sure your shipping details are correct.
- Purchasey is not responsible for delays or failed deliveries due to incorrect information.
Damaged or Lost Packages
- If your order arrives damaged or does not arrive at all, please contact us within 48 hours.
- We will investigate and provide a suitable solution (replacement or refund).